Careers At Willamette Valley Vineyards
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Winery Ambassador - McMinnville

Department: Retail
Location: McMinnville, OR

Love working with people? Passionate about wine? Willamette Valley Vineyards is searching for an energetic and customer-focused Winery Ambassador for our McMinnville Tasting Room. The ideal candidate will be within a 20-minute commuting range of our McMinnville location.

Primary Job Responsibilities/Requirements

Sales

  • Winery Ambassadors offer Willamette Valley Vineyards’ customers a pleasurable and memorable experience while selling them wine and other wine-related accessories, experiences and/or private labels.
  • Sales are made primarily by building and maintaining relationships with customers all over the country by phone, email and by entertaining them at the winery with tour and tastings.
  • Placing orders for wine and following up to be sure the wine is received.
  • Keeping customers informed of new releases, specials and other opportunities to engage with the winery.
  • Attend weekly department meetings with the team at the winery or by phone.
  • Attend sales training, wine education seminars and complete wine education courses.
  • Conduct private tour and tastings, seated tastings, on-site events, off-site events, Pairings Wine Dinners and daily tours.
  • Provide assistance in the McMinnville Tasting Room when customer traffic dictates a need.  

Requirements

  • Must be:
    • Able to lift 40 lbs.
    • Able to communicate through active listening skills and gather accurate insights to human behavior. 
    • Able to use standard CRM, POS systems, Google Apps and Microsoft Office Suite.
    • Independently motivated to generate sales for Willamette Valley Vineyards.
    • Team focused and be ready and willing to reasonably assist in other areas of the business as needed.
    • Willing to work on-site winery events. Most of these events are held over holiday weekends such as Memorial Day and Thanksgiving.
  • Must have:
    • OLCC and Food Handler's permit or ability to obtain one.
    • Highly-developed organizational and time management skills. Ability to multi-task, work independently and as part of a team. Build team dynamics and synergy across departments. 
    • Excellent interpersonal skills.

Other Skills/Abilities

  • Thorough understanding and genuine interest in luxury wine business and terminology.
  • Ability to educate customers about wine with passion not pretension.
  • Prior sales and/or customer service experience preferred.

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